Refund Policy
Last Updated: 02/09/2025

At Carstn.shop, we strive to provide a safe and transparent marketplace for buying and selling cars, spare parts, and automotive accessories. Please read our refund policy carefully.

1. Marketplace Role
Carstn.shop acts solely as a platform connecting buyers and sellers. We are not directly involved in transactions and do not hold payments. All sales are completed between the buyer and the seller.

2. Refund Eligibility
Refunds are handled directly by the seller. Buyers may request a refund if:

• The item received is significantly different from the description.

• The item is damaged or defective upon delivery.

• The seller fails to deliver the item within the agreed timeframe.

3. Refund Process

• Contact the seller first to request a refund.

• Provide all relevant details and evidence (photos, messages, receipts).

• Carstn.shop may assist in mediation but is not responsible for the outcome.

4. Non-Refundable Items

• Custom orders or personalized items unless defective or misrepresented.

• Items sold “as-is” by the seller.

5. Payments and Disputes
All payment disputes should be resolved between the buyer and seller. Carstn.shop may intervene if a reported issue violates our policies or legal requirements, but we are not liable for transaction losses.

6. Contact Us
For questions regarding refunds or disputes, contact us at:
📧 contact@dreamershub.pro